Question 1

What is Surface Shield

Accepted Answer

Protect your precious stone surfaces with Surface Shield, an advanced laminate featuring multi-layer polymer technology. It provides superior defense against heat, stains, and scratches, acting as an invisible barrier that also makes cleaning and upkeep a breeze.

Question 2

How long does the protection last?

Accepted Answer

Surface Shield protection film offers long-lasting defense (typically 6-8 years) and the convenience of being fully removable and replaceable. When the time comes, simply peel it off, just like a phone screen protector, without harming your stone surfaces.

Question 3

How long does it take?

Accepted Answer

For most kitchens, the application process typically takes around 3-5 hours.

Question 4

How do i clean after Surface Shield is installed?

Accepted Answer

To clean your Surface Shield surface, simply use any non-abrasive cleaner. Warm water can also be helpful for loosening any spills that have hardened.

Question 5

What is the installation process?

Accepted Answer

1. Tell us your measurements: Provide the dimensions of your benchtop or surface and your preferred film finish (satin or gloss).
2. Receive your quote: We'll prepare and send you a detailed quotation.
3. Confirm with a deposit: Once you're happy, pay a deposit to allow us to custom-make your film we don't cut our film on site like other companies. 
4. Book your installation: We'll schedule a convenient time for the application.

Question 6

How soon can I use my benchtops/table after installation?

Accepted Answer

Countertops can be used within 2 hours after an install.

Question 7

Is it heat resistant?

Accepted Answer

Our protective film can handle everyday heat up to 100°C continuously and withstand instant temperatures up to 200°C, so you can confidently place hot cups and plates on your surfaces. However, very hot items like pots and pans straight off the stove can exceed 200°C, so we recommend using a trivet for extra protection of the film and your beautiful marble.

Question 8

What other surfaces can we protect

Accepted Answer

"While Surface Shield is renowned for its exceptional protection of natural stone, its advanced multi-layer polymer technology makes it a versatile solution for a wide array of surfaces throughout your home, workplace, and beyond. Imagine the peace of mind knowing you can safeguard more than just your precious benchtops:
In the Heart of Your Home:
Wooden Tables & Furniture: Protect elegant timber dining tables, coffee tables, desks, and bedside tables from scratches, spills (including red wine and coffee!), and everyday wear and tear. Preserve their natural beauty and make cleaning a breeze.
Stainless Steel Appliances & Fixtures: Say goodbye to unsightly fingerprints, smudges, and watermarks on your stainless steel refrigerators, ovens, dishwashers, range hoods, and even splash backs. Surface Shield helps maintain that sleek, modern look with minimal effort.
Glass Tabletops & Shelves: Prevent scratches and make cleaning effortless on glass dining tables, coffee tables, shelving units, and display cases. Maintain their clarity and pristine condition.
Laminate & Veneer Furniture: Extend the life of your laminate and veneer surfaces, protecting them from scratches, scuffs, and accidental spills in living areas, bedrooms, and home offices.
Elevating Your Workspace & Office:
Office Desks & Workstations: Shield wooden, laminate, or veneer desks from scratches caused by pens, laptops, and paperwork, as well as spills from drinks. Maintain a professional and tidy workspace.
Meeting Tables & Conference Room Surfaces: Protect valuable meeting tables from scratches, coffee rings, and other potential damage, ensuring a professional and presentable environment for clients and colleagues.
Reception Desks & Counters: Keep high-traffic reception areas looking their best by protecting the desk surfaces from scratches, scuffs, and spills.
Stainless Steel Fixtures & Fittings: Maintain the clean and modern aesthetic of stainless steel in kitchens and bathrooms within the office.

Question 9

What is the warranty on the product and service?

Accepted Answer

Enjoy peace of mind with Surface Shield's 10-year warranty on interior applications. This guarantees the film against blistering or bubbling. Please be aware that the warranty does not cover damage caused by scratching or peeling, whether intentional or accidental.

Question 10

Why us?

Accepted Answer

Protecting your precious stone surfaces is crucial in the blink of an eye. Etching and staining from everyday spills can happen faster than you might expect, and even the best liquid sealers can't guarantee full prevention. That's where Surface Shield steps in, providing comprehensive and reliable protection against both etching and staining. Backed by our dedicated team's extensive experience of over 10 years in the industry, we take immense pride in our meticulous attention to detail and highly skilled installation process, ensuring your surfaces are shielded to perfection.

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